Complete I&R System Package

Everything your organization needs in one complete package. These fully hosted Internet accessible systems are run and maintained at the RTM Designs data center. 

The Full I&R System Package includes:

• the Refer7 or Alliance Network Call Center software

• the ReferWeb Public Access Website customized for your agency

• the on-line Agency Survey System

I&R Call Center Systems

These I&R software system are the most popular and widely used products on the market today.  Both systems include comprehensive Call/Contact, client tracking, call data reporting, resource maintenance, and directory publication modules.   For individual I&R organizations, these are the systems of choice.

Remote User System

Remote user systems are used by I&R organizations that DO NOT maintain their own resource database but offer Information & Referral services to the community. Using a resource database supplied by either a Refer7 or Alliance Network user, the Remote User system has the same call/contact, client tracking and reporting functions as the Refer and Alliance Network system.

Public Access Web Systems

Directory on CD Software System

The Directory on CD is a searchable version of your printed directory consisting of a copy of your resource database (or a data subset) coupled with a user-friendly computer interface.